Experience (CX)2025-04-13T21:57:28+00:00

Experience (CX)

Every interaction counts—turn touchpoints into trust, automation into efficiency, and customers into lifelong advocates

Brands now have a responsibility to automate & evolve their customer experience process.

With NUEXP we work with the best proprietary tools and technologies to offer an interconnected, automated and intelligent experience that improves your customer outreach significantly.

Overview

CX Building

“Experience is everything”

Experience is what keeps your relevant, it helps you humanize your brand in front of your audiences, most of whom are looking for the best with respect to their brand journey.

We review your current customer journey (websites, socials, apps, call centers, branches etc.), and reengineer it with respect to your content, channels and technology mix.

This helps us build an omni-digital customer experience that excites your customers every time.

Statistics

0%
of consumers say that CX is a deciding factor when making purchase decisions
0%
of customers would switch brands after an unpleasant experience

Customer Experience Services

CX
Audit

We audit your existing channels to mirror Customer experience

CX
Toolkit

We integrate leading tools to evolve your customer experience

Salesforce Implementation

Evolve your customer experience through Salesforce

Success Story

We helped build the UI/UX for Novus-Xcite; Avanza’s addition of plug-in libraries and value-added tools through which a bank could provide completely animated and interactive experiences to its consumers over ATM/CDM channels regardless of the ATM make or model and without having to involve or modify any aspect of their ATM switch/controller software.

Furthermore, Novus-Xcite provided a standalone “reach-out” suite to banks through which banks could independently design and roll out customer-specific Campaigns and Communications on their ATMs /CDMs.

Case Studies

Other Services

Your brand is more than a name—it’s how customers connect, trust, and choose you. We craft tailored brand strategies that poise you for growth, sharpen your messaging, and create a lasting impact. Whether you’re launching or scaling, we help you stand out where it matters.

A slow, clunky digital experience costs you customers. We build fast, scalable, and seamless web and mobile solutions that grow with your business. From intuitive UI to future-proof architecture, our technology doesn’t just work—it drives engagement, efficiency, and revenue.

AI should work for you, not the other way around. We transform data into action with AI solutions that enhance decision-making, automate processes, and unlock new growth opportunities. From rapid prototyping to full-scale integration, we ensure AI fits seamlessly into your business.

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